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All Business Line Publications

Here are publications that apply to all GSA SmartPay® business lines.

For those interested in hard copies of select publications, GSA’s Customer Marketing Library Service (CMLS) provides printing and shipping at no cost to agency customers.

Title Description Audience CMLS Publication Number
Chip and PIN/Signature Cards [PDF, 2 pages] Learn how PIN/Signature cards work. Card/account holders N/A
Fighting Fraud with Knowledge [PDF, 2 pages] Learn tips for card/account holders to help detect and avoid fraud. Card/account holders 05-19-00263
GSA SmartPay Strategic Payment Solutions [PDF, 9 pages] Information about strategic payment solutions, which allow agencies to gain efficiencies on current spend, capture additional spend, increase refunds, improve oversight and control and gain transparency. A/OPCs, Card/account holders 05-19-00912
Guidance for Management and Use of Government Charge Cards in Emergency Situations [PDF, 19 pages] Covers applicable regulations, management responsibilities and card/account holder responsibilities for government charge card/account use in emergency situations. In addition, please review the Emergency Use FAQs. A/OPCs, Card/account holders N/A

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