(U) Audit of the DoD Government Travel Charge Program: The Visa IntelliLink Compliance Management System
View full audit(U) Background
(U) According to the General Services Administration SmartPay® statistics, during FY 2023, the DoD GTCC program spent $6.4 billion on 2.3 million open individually billed accounts and 9,416 open centrally billed accounts. The VICM system is a web-based tool which provides the DoD with automated compliance analysis, recordkeeping for GTCC transactions, and identification and tracking of potential misuse, abuse, and policy violations.
(U) Recommendations
(U) We made 15 recommendations to the Director, Defense Support Services Center, requiring the DTMO to review, update, and create the VICM rules and settings to identify high-risk merchants and transactions and ensure that CPMs and APCs use the VICM system.
Note: Please refer to the Recommendations Table for the latest status of the recommendations.
